Shipping and Delivery
Shipping and Delivery
Shipping Policy
Domestic Shipping (Australia)
Free Shipping for order above $75
• Standard Shipping:
• Cost: AUD $8.00
• Delivery Time: 3-5 business days
• Express Shipping:
• Cost: AUD $15.00
• Delivery Time: 1-2 business days
International Shipping
We offer international shipping to select countries. Rates and delivery times vary by destination.
Free shipping for order above $120
• Standard International Shipping:
• Cost: AUD $20.00
• Delivery Time: 7-14 business days
• Express International Shipping:
• Cost: AUD $40.00
• Delivery Time: 3-7 business days
Order Processing
All orders are processed within 1-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Confirmation & Order Tracking
You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Slow Dance Jewellery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Slow Dance Jewellery is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns and Exchanges
For details on returns and exchanges, please visit our Returns Policy.
Contact Us
If you have any questions about your order, please contact us at:
• Email: slowdancestudio@gmail.com
We are committed to ensuring your complete satisfaction with your purchase. Thank you for choosing Slow Dance Jewellery!