Shipping and Delivery

Shipping and Delivery

Shipping Policy

Domestic Shipping (Australia)

Free Shipping for order above $75

• Standard Shipping:
• Cost: AUD $8.00
• Delivery Time: 3-5 business days
• Express Shipping:
• Cost: AUD $15.00
• Delivery Time: 1-2 business days

International Shipping

We offer international shipping to select countries. Rates and delivery times vary by destination.

Free shipping for order above $120

• Standard International Shipping:
• Cost: AUD $20.00
• Delivery Time: 7-14 business days
• Express International Shipping:
• Cost: AUD $40.00
• Delivery Time: 3-7 business days

Order Processing

All orders are processed within 1-7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Confirmation & Order Tracking

You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Slow Dance Jewellery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Slow Dance Jewellery is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns and Exchanges

For details on returns and exchanges, please visit our Returns Policy.

Contact Us

If you have any questions about your order, please contact us at:

• Email: slowdancestudio@gmail.com

We are committed to ensuring your complete satisfaction with your purchase. Thank you for choosing Slow Dance Jewellery!